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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

There is a delivery charge of £5.99 across the board with certain, bulkier items exceeding this delivery charge. These items include tennis benches, tennis posts, umpire chairs, the wooden scoreboard, court divider & backstop netting and the grass court surround systems. 

Which payment methods are accepted in the Online Shop?

We use a very secure online credit-card platform called ‘Stripe’. This is an extremely secure way of taking payment. The cards we accept are Visa, Mastercard and Amex. 

How long will delivery take?

Delivery is usually within 48 hours of placing the order. If there is a delay we will notify you straight away. If you have a question regarding a delivery please do not hesitate to contact our friendly staff!

What exactly happens after ordering?

We will send you an email confirming that your order has gone through. We will send you another email when the order has been completed and the goods are on their way to you. 

Do I receive an invoice for my order?

Once you have placed your order you will receive an order confirmation that will outline the items you have ordered, their individual value and the total value of the order. 

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